How will I know my order has shipped?

We are dedicated to fulfill customers orders within 1 to 2 business days after the payment has been approved and we will have your items shipped from our Vancouver office.
How do I track my package?
Once your order has been processed and shipped, you’ll receive an e-mail with your tracking number to track your package. Please note that tracking is not available on all shipping methods, it depends on the shipping method you chose during checkout.


Location Tax Rate
Canada (AB, MB, NT, NU, QC, SK, YT) GST 5.00
Canada (ON) HST 13.00
Canada (BC) GST + PST 12.00
Canada (NB, NL, NS, PE) HST 15.00

Shipping Times

United States (3 – 7 business days)  

Canada (2 – 5 business days)

What should I do if I have not received my package?

Please ensure you’ve done the following,

  1. Check your tracking number and make sure it is still within the estimated delivery window.
  2. Contact your local post office (of the shipping courier that shipped your package) to see if they have it held for you.
  3. If you still cannot locate your package, simply email
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Free USA & CDN Shipping On Orders $40+
Free International Shipping On Orders $50+